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Website handover and ongoing support

What a useful website handover should leave you with after the build or repair is finished.

Updated August 2026

Ownership and access

Confirm who owns the domain, hosting, repository, analytics and any paid services. Store the details somewhere the business controls.

Working notes

A proportionate handover should explain the important build, deployment or maintenance steps that someone will need later.

Testing

Forms, links, mobile layout, key integrations and the deployment path should be checked at the level appropriate to the project.

Support

Ongoing maintenance or future changes can be quoted separately so the original project is not confused with indefinite support.

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